NHTSA Complaint #10872912 — 2005 CHRYSLER PACIFICA

I RECENTLY HAD SOME WORK DONE ON MY CHRYSLER PACIFICA AND MY MECHANIC FOUND THAT I HAD TWO LARGE ROTTED OUT HOLES IN MY ENGINE CRADLE. I CALLED CHRYSLER AND THE GENTLEMAN IN CUSTOMER SERVICE STATED OVER AND OVER AGAIN THAT MY AUTO WAS TEN YEARS OLD. I WENT TO GO USE THE WARRANTY THAT I PURCHASED AT CARS 4 YOU, LLC AND FOUND OUT THAT THE DEALER NEVER SUBMITTED THE APPLICATION FOR THE WARRANTY BUT POCKETED THE MONEY FROM THE FINANCE COMPANY. HONOR FINANCE KNEW WHAT THE DEALER HAD DONE TO FEW PEOPLE BUT DID NOT FEEL THE NEED TO WARN EVERYONE WHO BOUGHT AN AUTO FROM THE SAME DEALER. HERE I AM WITH A PACIFICA THAT I OWE 6,000.00 NO WARRANTY AND TWO LARGE HOLES IN MY ENGINE CRADLE. NEVER EVER WILL I BUY A CHRYSLER PRODUCT. THEIR MOTTO IS CUSTOMER SATISFACTION IS PRIORITY ONE BUT THIS MUST BE FOR THE FIRST TEN YEARS ONLY.