NHTSA Complaint #10863678 — 2001 FORD F-350 STEERING

Complaint Details

ODI Number	10863678
Vehicle	2001 FORD F-350
Component	STEERING
Date of Incident	April 18, 2016
Date Filed	May 6, 2016
Mileage	63,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD F-350. WHILE THE VEHICLE WAS STOPPED ON ANY INCLINE, THE STEERING WHEEL LOST POWER, LOCKED UP, AND DID NOT TURN LEFT OR RIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO REPLACED THE POWER STEERING PUMP, POWER STEERING GEAR BOX, AND CHECKED ALL COMPONENTS IN THE BRAKE SYSTEM. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 63,400.

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