NHTSA Complaint #10862320 — 2011 NISSAN 370Z

HAD TO GO GET EMERGENCY COUGH MEDICATION FOR SPOUSE AT 2:30AM. AFTER LEAVING WALGREEN, WAS UNABLE TO START MY CAR. THE KEY FOB HAS ENOUGH BATTERY POWER BUT THE ENGINE IGNITION STAYED ON "LOCK" AND COULD NOT DETECT KEY FOB. AFTER TRYING TO AN HOUR TO "GOOGLE" AND "YOUTUBE" AND TRIED EVERYTHING I COULD FIND TO FIX THE ISSUE BUT WITH NO LUCK. HAD TO CONTACT SPOUSE TO PICK ME UP AT 3:00AM. TOWED TO A MECHANIC BECAUSE AFTER CONTACTING 3 DIFFERENT NISSAN DEALERS AND CALLING THE NISSAN CONSUMER AFFAIRS, LEARNED THAT THERE WAS NO RECALL ON THIS CASE. HOWEVER, BEEN READING PLENTY OF FORUM ON THE SAME THING FOR OTHER NISSAN 370ZS ON THIS VERY SAME INCIDENT. THE MECHANIC DIAGNOSED THE STEERING MODULE WAS MALFUNCTIONING AND REPLACED THE UNIT AFTER $1,431.46. + $28 TOWING FEE. I WAS FORTUNATE THAT I WAS IN A SAFE NEIGHBORHOOD ALTHOUGH IT WAS IN THE MIDDLE OF THE NIGHT. BUT I FEEL THAT THIS STEERING LOCK MALFUNCTION IS TOO COMMON TO NISSAN DEALERS AND THEIR CONSUMER AFFAIRS TO NOT LOOK IN TO. MILEAGE ON VEHICLE IS 33,387.