NHTSA Complaint #10862141 — 2008 FORD TAURUS X STRUCTURE:BODY

Complaint Details

ODI Number	10862141
Vehicle	2008 FORD TAURUS X
Component	STRUCTURE:BODY
Date of Incident	July 16, 2013
Date Filed	April 29, 2016
Mileage	60,808 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

PROBLEM 1, PAINT PEELING OFF HOOD AND ROUGH METAL UNDER PROBLEM 2, TRANSMISSION BEGAN FAILING WHILE UNDER WARRENTY, DEALERSHIP COULD NOT GET ANY CODES TO SHOW PROBLEM THIS, HAS CONTINUED TO PRESENT. WAS NOTIFED THIS WEEK BY DEALER THAT TRANSMISSION NEEDS REPLACED, BUT BECAUSE EVERY TIME YOU TURN OFF THE CAR THE CODES RESET. FORD MOTOR COMPANY AND THE DEALER DO NOT WANT TO ASSIST IN THE REPAIRS OF OVER $4500.00. BOUGHT EXTENDED WARRANTY TO 75,000 MILES AND PROBLEM FIRST DOCUMENTED ON THERE FORMS WAS AT 60,000 MILES. WHILE DRIVING THE CAR WOULD DOWN SHIFT AND JERK. HAPPENED SEVERAL TIME AND EACH TIME TOOK TO DEALER THEY COULD NOT FIND A PROBLEM. ON SEVERAL OCCASIONS THE CAR WOULD NOT GO IN REVERSE BUT AFTER TURNING CAR OFF AND RESTARTING IT WOULD.

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