NHTSA Complaint #10860891 — 2015 BUICK LACROSSE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10860891
Vehicle	2015 BUICK LACROSSE
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2015
Date Filed	April 22, 2016
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED GM ALLOWED HER TO TRADE THE VEHICLE, FOR A 2016 MODEL. UPDATED 06/14/16.*JB

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