NHTSA Complaint #10859851 — 2013 BMW 528I

MY CAR ONLY HAS 53,791 MILES AND THE SHUT DOWN TWICE WHILE DRIVING ON THE ROAD. THE WARNING POPPED UP ON MY SCREEN DRIVETRAIN MALFUNCTION. AND I COULDN'T RESTART MY CAR. I WAS LUCKY TO BE BY THE STOP SIGN WHEN IT DIED AND NOT ON THE 50 MPH ROAD OR FREEWAY. WHEN THE TOW TRUCK SHOWED UP AN HOUR LATER MY BMW STARTED JUST FINE. SO, I THOUGHT IT WAS JUST THE RECALL ON THE THERMOSTAT. DROVE IT TO BMW AND THEY JUST REPLACED THE THERMOSTAT. AND ON MY SCREEN SAYS ALL SYSTEMS ARE OK. I DROVE MY BMW HOME AND THE CAR DEAD AGAIN. WHEN I CALLED BMW SAYS THAT I WOULD HAVE TO PAY $165 TO DO A DIAGNOSTIC TEST BECAUSE MY CAR JUST PASSED THE 50,000 MILE WARRANTY. BUT WHEN I PURCHASED THE BMW I WAS TOLD THE DRIVETRAIN IS 100,000 MILE WARRANTY BECAUSE THE OTHER VEHICLE I WAS INTERESTED IN PURCHASING HAD 100,000 MILE WARRANTY. I'VE LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THOUSANDS AND THOUSANDS OF PEOPLE UPSET OVER THE SAME ISSUE. BMW HAS KNOWN OF THIS PROBLEM AND HASN'T FIXED THIS ISSUE IN OVER 5 YEARS. MOST OF THE TIME BMW DOESN'T KNOW WHAT THE TRUE PROBLEM IS.