NHTSA Complaint #10855376 — 2007 MERCEDES BENZ GL450

2 COMPLAINTS -1 I WAS DRIVING W/OUT A COAT ON & TURNED THE DRIVERS SEAT HEATER ON. THEN I STARTED FEELING A SHARP, STINGING PAIN ON MY BACK AND STARTED SMELLING THE BURNING OF WHAT TURNED OUT TO BE THE SEAT. I ALMOST HAD AN ACCIDENT TRYING TO GET WHAT I THOUGHT WAS A STINGING OR BITING INSECT OFF MY BACK. ONCE I REALIZED IT WAS THE SEAT HEATER, I TURNED THE SEAT HEATER OFF, ONLY TO FIND I NOW HAVE A HOLE IN MY SEAT. IF MERCEDES KNOWS THEY HAVE THIS PROBLEM, AS I HAVE COME TO READ HERE, THEY SHOULD WARN PEOPLE NOT TO USE THE HEATERS TO AVOID AN ACCIDENT AND AVOID HAVING A HOLE IN THE SEAT OR REPLACE THE SEAT AND HEATER. #2 THE FRONT AIR SUSPENSION SHOCK CRASHED ON THE FRONT OF MY CAR. MY CAR SAT IN THE DEALERSHIP FOR OVER A MONTH WAITING FOR MERCEDES TO REENGINEER THE AIR SHOCK. FINALLY, THEY TOLD US TO BUY AN AFTERMARKET AND THEY WOULD INSTALL. SHORTLY THEREAFTER REAR OF THE CAR WOULDN'T LEVEL AND THEY SAID IT WAS THE COMPRESSOR SO THAT WAS REPLACED. BUT STILL THE REAR WAS UNEVEN SO THEY REPLACED BOTH REAR SHOCKS AND STILL THE CAR WOULDN'T LEVEL. THEN THEY HAD THE NERVE TO TELL ME IT WAS THE FRONT AFTERMARKET AND THEY NOW NEEDED TO BE REPLACED. AND THE DEALER TOLD ME THE CAR WAS A 2007 SO WHAT SHOULD I EXPECT. I STOPPED GOING TO THE DEALER AND INSTEAD TOOK IT TO A PRIVATE SHOP. THEY REPLACED A SENSOR FOR A MINIMAL CHARGE AND THE CAR HAS BEEN FINE SINCE.