NHTSA Complaint #10854927 — 2006 FORD ESCAPE

WHILE DRIVING MY VEHICLE IT WENT INTO OVERDRIVE WITHOUT ME ACCELERATING. THIS OFTEN OCCURRED WHETHER MY FOOT WAS LIGHTLY PRESSED ON THE (FOOT) PEDAL OR OFF THE PEDAL. THE VEHICLE LOST ITS ABILITY TO FORWARD DRIVE, WHEREBY I HAD TO ALLOW THE CAR TO GLIDE OF TO THE SHOULD OF THE ROAD. WHEN THE VEHICLE WAS FINALLY OFF THE ROAD I WOULD EXPERIENCE DIFFICULTY SHIFTING THE GEARS - STICKING AS I TRIED TO PUT IT IN GEAR. IT IS A MANUAL DRIVE 2006 FORD ESCAPE. THIS [STALLING] OCCURRED AFTER SEVERAL TRIPS TO THE MECHANICS BEFORE MY VEHICLE WAS RENDERED COMPLETELY IMMOBILE I.E. UNABLE TO REVERSE OR FORWARD DRIVE. THE MECHANICS, AT THE FORD DEALERSHIP, DIAGNOSED MY VEHICLE WITH TRANSMISSION PROBLEMS, THAT WOULD REQUIRE A TOTAL TRANSMISSION REBUILD/REPLACEMENT. I HAVE NOT RECEIVED A RECALL NOTICE, BUT I KNOW THAT MY VEHICLE IS AMONG THE MODEL 2001 - 2009 FORD ESCAPES THAT HAVE EXPERIENCED TRANSMISSION TROUBLES/RECALLS IN LAST 6 MONTHS. SINCE ~JANUARY 2016, THE VEHICLE WAS TOWED BY THE DEALERS AND REMAINS THERE, TO DATE, WITH NO MENTION OF RECALLS ON THIS MAKE/MODEL/YEAR VEHICLE. I CONTACTED FORD CORP. CUSTOMER SERVICES TOLL-FREE # (1) TO INFORM THEM OF THE PROBLEM, (2) TO DETERMINE THE RECALL SELECTION PROCESS AND (3) TO DETERMINE IF RECALL NOTICES WERE SENT TO BOTH [MY] DEALER &/OR MANUFACTURER, BUT WITH NOT AVAIL. BOTH, REPRESENTATIVES SKIRTED AROUND MY QUERIES, LATER TOLD ME TO HOLD ON THE LINE UNTIL THEY COULD CONDUCT A INTERNAL INQUIRY BUT, INSTEAD, REDIRECTED THE CALL TO THE TELEPHONE CUSTOMER CARE SURVEY -- PRIOR TO MY CALL ENDING.