NHTSA Complaint #10852832 — 2011 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10852832
Vehicle 2011 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage 52,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

MY CAR HAS 52,000 AND TOOK IT TO THE DEALER AND THEY TELL ME THE TIMING CHAINS NEED TO BE REPLACED. REASON IS BECAUSE OF YOUR OIL CHANGE INDICATOR CAUSES YOU TO BURN TO MUCH OIL AND YOUR RUNNING YOU CAR ON LOW OIL LEVELS. EVEN THOUGH THE CAR LETS YOU GO 5,000 MILES BEFORE AN OIL CHANGE, YOU STILL SHOULD CHECK YOUR OIL LEVELS ONCE A MONTH BECAUSE YOU ARE BURNING OIL. HOW ARE WE SUPPOSE TO KNOW THAT. BECAUSE I FOLLOW THE OIL LIFE INDICATOR I NOW AM STUCK WITH A $3200 REPAIR BILL. CHEVY EVEN HAS A SPECIAL TECHNICAL BULLETIN ASSOCIATED WITH MY ENGINE FOR THE PROBLEM THAT EXTENDS WARRANTY COVERAGE TO 10 YEARS / 120,000 MILES BUT MY VIN NUMBER DOESN'T QUALIFY.

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