NHTSA Complaint #10850675 — 2013 LEXUS GS 350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10850675
Vehicle	2013 LEXUS GS 350
Component	STRUCTURE
Date of Incident	March 12, 2016
Date Filed	March 21, 2016
Mileage	24,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT STATED THAT THE START ENGINE BUTTON AND THE RADIO BUTTON WERE DEFECTIVE. THE BUTTONS WERE CLOSE TOGETHER, WHICH CAUSED THE CONTACT TO DEPRESS THE START ENGINE BUTTON AND SHUT OFF THE ENGINE WHILE DRIVING 35 MPH. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE ROAD SHOULDER AND RESTART THE ENGINE. THE DEALER ADVISED THAT THE ISSUE COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,100.

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