NHTSA Complaint #10845547 — 2008 LEXUS GS 350 STRUCTURE:BODY

Complaint Details

ODI Number	10845547
Vehicle	2008 LEXUS GS 350
Component	STRUCTURE:BODY
Date of Incident	March 5, 2016
Date Filed	March 8, 2016
Mileage	160,246 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

CONTACT IS OWNER OF 2008 GS 350 LEXUS. WHILE ATTEMPTING TO TURN THE VEHICLE INTO A PARKING SPACE @ APPROXIMATELY 15 MPH -- THE VEHICLE ACCELERATED SUDDENLY ON IT'S ON WITHOUT WARNING. VEHICLE HIT AN EMBANKMENT & VEHICLE BOUNCED BACK/FORTH ON THE EMBANKMENT, CAUSING SUBSTANTIAL NECK PAIN FOR BOTH THE DRIVER AND PASSENGERS. PRESSING THE BRAKE PEDAL DID NOT STOP THE VEHICLE & THE AIRBAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE WAS DAMAGED BUT WAS ABLE TO DRIVE HOME SLOWLY. LEXUS DEALER WAS TOLD OF INCIDENT & RECOMMENDED TAKING VEHICLE TO A LOCAL TOYOTA DEALER WHO COULD FIND NOTHING WRONG WITH VEHICLE. TIME TO TRADE VEHICLES WITH A COMPETITOR.

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