NHTSA Complaint #10838618 — 2007 NISSAN ALTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10838618
Vehicle	2007 NISSAN ALTIMA
Component	STRUCTURE:BODY
Date of Incident	May 15, 2014
Date Filed	February 26, 2016
Mileage	164,161 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND CRACKED. THE FAILURE CAUSED A GLARE ON THE WINDSHIELD, WHICH OBSTRUCTED THE CONTACT'S VISIBILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO ADVISED THAT THE VEHICLE WAS EXPERIENCING NORMAL WEAR AND TEAR. THE DEALER OFFERED TO REPLACE THE DASHBOARD AT A COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 164,161.

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