NHTSA Complaint #10837030 — 2011 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10837030
Vehicle	2011 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	September 2, 2015
Date Filed	February 18, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT DURING RAIN WEATHER CONDITIONS, THE RADIO FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ THE CONSUMER STATED THE SEAT BELTS IN THE REAR, DID NOT FUNCTION PROPERLY AND A RECALL HAD BEEN ISSUED DUE TO THEM BEING UNSAFE. UPDATED 04/28/16. *JB

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