NHTSA Complaint #10836864 — 2012 JEEP WRANGLER

TIPM FAILURE. FAILURE ALSO AFFECTED STARTER AND STEERING MODULE. INITIALLY VEHICLES LIGHTS AND HORN WOULD GO ON WITHOUT VEHICLE TURNED ON. DOORS LOCK AND UNLOCK BY THEMSELVES. AC AND HEATER WOULD SHUT DOWN AND RESTART. ON THESE INSTANCES, DEALERSHIP WAS ADVISED, I WAS TOLD THAT IT WAS A CODE PROBLEM AND CODES WERE RESET. LATELY VEHICLE WOULD DOWNSHIFT TO FIRST GEAR AT BOTH HIGH AND SLOW SPEEDS CAUSING A HAZARD IN TRAFFIC. FROM A START POSITION VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. VEHICLE ENGINE WOULD DIE OUT IN TRAFFIC OR TURNOVER THEN DIE OUT AS IF FUEL PUMP WAS FAILING. INSTRUMENTATION PANEL WOULD FLASH AND MALFUNCTION NOT ALLOWING DRIVER TO SEE WHAT GEAR INDICATION WAS SHOWING. VEHICLE POWER STEERING WOULD FAIL AT VARIOUS SPEEDS CAUSING DANGEROUS SITUATIONS. LAST INSTANCE THE VEHICLE WAS TOWED TO DEALERSHIP DUE TO THE UNSAFE CONDITIONS. DEALERSHIP AND CHRYSLER ADVISED. REMEDY FROM EACH IS "WE ARE LOOKING FOR PARTS, DO NOT KNOW WHEN OR CAN GIVE YOU A REPAIR DATE. VEHICLE HAS BEEN AT DEALER SINCE BEING TOWED IN. CHRYSLER REFUSES TO GIVE ANY ASSISTANCE. INITIAL COST OF REPAIR QUOTED AT $1100.00+. OWNER REFUSED TO PAY THIS AMOUNT SINCE IT IS A KNOWN PROBLEM WITH CHRYSLER PRODUCTS. DEALERSHIP WILL LOWER COSTS TO $250.00. STILL UNACCEPTABLE DUE TO CHRYSLERS REFUSAL TO ADMIT A PROBLEM THAT THEY ARE AWARE OF AND HAVE HAD A PREVIOUS RECALL FOR ONLY AFTER THREAT OF LAWSUIT. BUT THEY HAVE LIMITED IT TO ONLY SPECIFIC MODELS AND YEARS. PROBLEM GOES BACK TO 2007. VEHICLE IN WITH THIS PROBLEM IS A HAZARD AND DANGEROUS TO DRIVE AT ANY SPEEDS. NO OFFER OF VEHICLE ASSISTANCE WHILE WAITING TO SEE WHEN VEHICLE CAN BE PUT BACK INTO USE.