NHTSA Complaint #10824135 — 2011 FORD MUSTANG

MY BACK PASSENGER FLOOR IS SOAKING WET FOR NO REASON. I HAVE HAD ISSUES WITH MY AIR CONDITIONING. DEALERSHIP SAID I HAD A LEAK BUT COULD NOT FIND THE PROBLEM. I RESEARCHED WHEN THEY COULDN'T FIND IT. MY CAR STARTED TO NOT ONLY BLOW HOT AIR, BUT STARTED SMELLING MOLDY. MY CABIN AIR FILTER AND THE CARPARTMENT WAS FULL OF WATER. THE FILTER WAS SOAKING WET AND FULL OF MOLD. I CHANGE IT AND DRAINED THE WATER MYSELF. MY CAR AC RAN BETTER THAN EVER UP TO YESTERDAY. MY AC IS NOT BLOWING THE ICE COLD AIR AND THEIR IS LOTS OF WATER ON THE BACK FLOOR. I HAVE HEATED SEATS. THE ELECTRICAL PARTS ARE UNDER THE SEATS. I WAS TOLD BY THE DEALERSHIP I HAVE THE BEST WARRANTY BUT IT DOESN'T COVER WATER. IT DIDN'T COVER THE AC EITHER. I'M TOLD I'M GOING TO HAVE TO PAY ANOTHER $300+ TO FIX MY CAR WHEN THIS IS A PROBLEM WITH 2005- PRESENT MUSTANGS. LOOK AT HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-2014-MUSTANG-TALK/441897-2011-GT-PASSENGER-FOOT-WELLS-FLOODED-DURING-RAINSTORM.HTML#/FORUMSITE/20799/TOPICS/441897?PAGE=1. HE HAD THE SAME ISSUE. I'M STILL WAITING FOR MY SEAT BELT RECALL TO BE FIXED. I'VE HAD MY SEAT BELT WARNING A YEAR AFTER I GOT THE CAR. I WAS TOLD IT TOO WASN'T COVERED BY THE WARRANTY AND I WOULD HAVE TO PAY FOR THE DIAGNOSTIC TO SEE WHAT IS CAUSING THE WARNING LIGHT ON MY DASH. FORD NEEDS TO BE HELD RESPONSIBLE FOR THEIR CARS AND START FIXING THEM. I HAVE SEVERE ALLERGIES. MY BACK SEAT ALREADY HAS GREEN LOOKING MOLD ON THE CARPET THAT OBVIOUSLY THE WATER HAS BEEN THERE FOR SOME TIME. I'M VERY UPSET BY HOW IT'S ABOUT THE MONEY AND NOT THE CUSTOMER SERVICE ANYMORE. I DON'T FEEL SAFE AND I OWE TOO MUCH. I CAN'T GET OUT OF MY CAR LOAN SO I'M STUCK WITH THIS LEMON. PLEASE, PLEASE HELP ME. LOOK INTO THE MULTIPLE COMPLAINTS OUT ON THE INTERNET ABOUT THE CABIN AIR FILTER DRAIN BACKING UP INSIDE THE CAR. FORD NEEDS TO FIND A SOLUTION AND FIX THE DAMAGES DONE SO FAR. MY CAR STAYS IN A GARAGE EXCEPT WHEN I'M AT WORK. I HOPE YOU WILL LOOK INTO MY ISSUE. THANK YOU FOR YOUR TIME.