NHTSA Complaint #10822357 — 2015 JEEP CHEROKEE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10822357 |
| Vehicle | 2015 JEEP CHEROKEE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,682 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
I HAD JUST LEFT THE DEALERSHIP FOR A WARRANTY ISSUE AND WAS 2 MILES FROM THE DEALERSHIP WHEN THE HOOD FLEW OPEN BLINDING ME I CALLED THE DEALERSHIP AND THEY ASKED THAT I CALL CHRYSLER AS THE SAFETY LATCH SHOULD HAVE HELD CHRYSLER SENT AN INVESTIGATOR OUT WHO IN FRONT OF MYSELF THE DEALERSHIPS SERVICE MANAGER AND ANOTHER PERSON TOLD US THAT THE SAFETY LATCH WAS IMPROPERLY ALIGNED AND DID NOT HOLD I ASKESKED THE INVESTIGATION DEPRTMENT FOR A COPY OF THE INVESTIGATION REPORT AND THEY TOLD ME NO IT WAS THERE PROPERTY AND WOULD NOT SUPPLY ME WITH A COPY.I WAS ON HWY 195 IN WA. STATE SOUTHBOUND OUT OF PULLMAN.
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