NHTSA Complaint #10822357 — 2015 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10822357
Vehicle 2015 JEEP CHEROKEE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 6,682 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

I HAD JUST LEFT THE DEALERSHIP FOR A WARRANTY ISSUE AND WAS 2 MILES FROM THE DEALERSHIP WHEN THE HOOD FLEW OPEN BLINDING ME I CALLED THE DEALERSHIP AND THEY ASKED THAT I CALL CHRYSLER AS THE SAFETY LATCH SHOULD HAVE HELD CHRYSLER SENT AN INVESTIGATOR OUT WHO IN FRONT OF MYSELF THE DEALERSHIPS SERVICE MANAGER AND ANOTHER PERSON TOLD US THAT THE SAFETY LATCH WAS IMPROPERLY ALIGNED AND DID NOT HOLD I ASKESKED THE INVESTIGATION DEPRTMENT FOR A COPY OF THE INVESTIGATION REPORT AND THEY TOLD ME NO IT WAS THERE PROPERTY AND WOULD NOT SUPPLY ME WITH A COPY.I WAS ON HWY 195 IN WA. STATE SOUTHBOUND OUT OF PULLMAN.

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