NHTSA Complaint #10821654 — 2011 INFINITI QX56 ENGINE

Complaint Details

ODI Number	10821654
Vehicle	2011 INFINITI QX56
Component	ENGINE
Date of Incident	January 19, 2016
Date Filed	January 22, 2016
Mileage	79,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE SUV WAS DRIVING WITHOUT ISSUE; HOWEVER, IF THE TIMING CHAIN HAD BROKEN WE WOULD HAVE HAD AN ENGINE STALL WHICH COULD HAVE CAUSED AN ACCIDENT. WE HEARD A NOISE IN THE CAR AND DECIDED TO BE SAFE AND TAKE IT IN FOR SERVICE. AFTER GETTING TO THE INFINITI DEALERSHIP OF GWINNETT THE NOISE HAD SUBSIDED. WE EXPLAINED WE HEARD A WHINING NOISE WHEN THE CAR WAS STARTING UP THAT WENT AWAY AFTER A TIME. THE NOISE WASN'T EVEN EVIDENT BUT THEY KNEW WHAT IT WAS BEFORE EVEN HEARING IT. AFTER LETTING THE CAR COOL DOWN THEY STARTED THE ENGINE UP AGAIN AND HEARD THE NOISE. THEY LET US KNOW THIS HAD CONFIRMED THE INITIAL DIAGNOSIS OF A TIMING CHAIN ISSUE. AFTER GETTING HOME AND LOOKING UP THE ISSUE WITH THE CAR I WAS SURPRISED TO SEE SO MANY PEOPLE TALKING ABOUT THIS ISSUE. APPARENTLY INFINITI HAS A DEFECTIVE OIL PUMP THAT LUBRICATES THE CHAINS THAT CAUSED THIS ISSUE. I WANTED TO VOICE MY CONCERN AND DISPLEASURE WITH THE TIMING CHAIN ISSUE THAT APPEARS TO BE A COMMON ISSUE WITH THE 2011 QX56.

Related Complaints for the 2011 INFINITI QX56

Other ENGINE Complaints

#11528708 — June 25, 2023 — Unknown. Timing chain issue. When car is started it makes a noise for about 10 min then goes away

#11525041 — June 2, 2023 — Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the...

#11456405 — March 12, 2022 — I'M CURRENTLY DEALING WITH THE TIMING CHAIN NIGHTMARE SO MANY OTHERS HAVE HAD AND ARE HAVING. OF COURSE JUST AS MOST ...

#11447848 — January 18, 2022 — The contact owns a 2011 Infiniti QX56. The contact stated while driving at various speeds, the vehicle would vibrate ...

#11415503 — May 7, 2021 — CODE REF TSBNO. 16-015 TIMING CHAINS REPLACEMENT MANUFACTURER DEFECT AND RECALL

Recent Complaints for the 2011 INFINITI QX56

#11606665 — SUSPENSION — August 5, 2024 — A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as th...

#11525041 — FUEL/PROPULSION SYSTEM — June 2, 2023 — Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the...

#11510476 — SUSPENSION — March 6, 2023 — The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The leve...

#11453517 — FUEL SYSTEM, GASOLINE — February 22, 2022 — The contact owns a 2011 Infiniti QX56. The contact stated while driving approximately 25 MPH, the vehicle began to sh...

#11415503 — UNKNOWN OR OTHER — May 7, 2021 — CODE REF TSBNO. 16-015 TIMING CHAINS REPLACEMENT MANUFACTURER DEFECT AND RECALL