NHTSA Complaint #10820788 — 2008 GMC ACADIA

PURCHASED VEHICLE FROM DEALER WITH 72000 MILES WITH 4YR/48000 MILE WARRANTY. WARRANTY RAN OUT THIS SUMMER, MILEAGE IS NOW 133000 MILES. PROBLEM HAS BEEN INTERMITTENT SINCE EARLY LAST YEAR, BUT MECHANICS WERE NOT ABLE TO HELP BECAUSE PROBLEMS WERE NOT 'PRESENTING' AS THE CHECK ENGINE LIGHT WOULD GO ON AND OFF AT DIFFERENT TIMES (JUST AS THE RECALLED SERVICE AIR BAG LIGHT DID!). IN DECEMBER 2015, THE CHECK ENGINE BEGAN STAYING ON ALL THE TIME AND THE GEARS DID NOT SHIFT CORRECTLY. THE TCM IS MESSED UP, WHICH IS A VERY COMMON PROBLEM WITH ALL ACADIAS, APPARENTLY. WE HAD A VERY SCARY ISSUE ON XMAS EVE WITH THE GEARS DOWNSHIFTING WHILE WE WERE ON THE HIGHWAY AND IT WOULDN'T LET ME GO OVER 20MPH! WE TOOK IT TO FIRST DEALERSHIP OVER AN HOUR AWAY AND THE GUY CAME OUT WITH A HANDHELD COMPUTER, PUT IN ON OUR CAR, SAID IT IS OUR TCM AND $3800 TO FIX IT. HE NEVER PUT ANYTHING IN THE COMPUTER, SO WE DIDN'T HAVE AN OFFICIAL DIAGNOSIS. WE SPOKE WITH GM AND THEY SAID TO GET THE DIAGNOSIS AND THEY WOULD SEE ABOUT HELPING US TO COVER IT. SO, WE GOT THE DIAGNOSIS TODAY, IT IS THE TCM AND NO HELP. THEY SAID IT IS OUT OF WARRANTY, GM WON'T COVER IT, IT IS UP TO THE DEALER TO COVER IT, ETC. WE HAVE BEEN TOLD SO MANY DIFFERENT STORIES ABOUT WHY THEY WON'T COVER IT, JUST THAT THEY WON'T. OUR VIN NUMBER IS LITERALLY 6000 OFF OF THE RECALL LIST! IT IS A COMMON PROBLEM AND SHOULD HAVE BEEN A NATIONAL RECALL! DOES ANYONE KNOW OF A CLASS ACTION LAWSUIT? I WOULD LOVE TO BE A PART OF ONE.