NHTSA Complaint #10810115 — 2010 NISSAN MAXIMA

UNEXPECTEDLY, AFTER DRIVING ONE KID TO SCHOOL THIS MORNING, VEHICLE (STATIONARY) WOULD NOT START TO DRIVE MY OTHER KID TO MIDDLE SCHOOL. THE ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND THE IGNITION IS TURNED OFF TO HELP PREVENT THEFT PREVENTS THE VEHICLE FROM RECOGNIZING MY KEY (FOB), NO REGULAR KEY IS ISSUED, JUST BUTTON START. IN MY VEHICLE THE ESCL MAY MALFUNCTION AFTER THE VEHICLE IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING. STILL WAITING TO HEAR THE DREADFUL CALL FROM THE DEALER (HAVE TO BE TOWED AND I AM NOT EVEN DONE MAKING PAYMENTS FOR MY 2010 MAXIMA) TO SEE WHAT THE DAMAGE WILL BE OR IF COVERED UNDER AN EXTENDED WARRANTY. NOT BECAUSE THE VEHICLE IS IN PARK, MEANS IT IS NOT A SAFETY ISSUE. IF YOU ARE STRANDED WITH A NON RELIABLE CAR, IT IS A SAFETY ISSUE, IT CAN BE IN THE MIDDLE OF THE MOUNTAINS OR THE MIDDLE OF A DESERT, NO WAY TO START A CAR IF NO MECHANIC KEY IS ISSUED AND THE ONLY OPTION, THE FOB, IS NOT RECOGNIZED BY YOUR OWN CAR.