NHTSA Complaint #10808403 — 2013 MAZDA CX-5

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10808403
Vehicle	2013 MAZDA CX-5
Component	SERVICE BRAKES
Date of Incident	December 3, 2015
Date Filed	December 4, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

REAR BRAKES (ROTORS AND BRAKE PADS) PREMATURELY WORN OUT AT ~35K THIS LOOKS LIKE A DESIGN ISSUES AS THERE IS A TSB FOR IT, DO TO RUST FORMATION THAT MAKES THE BRAKE PADS STICK. MAZDA SHOULD HAVE BEEN PRO-ACTIVE. ALL THEY NEEDED TO DO WAS TO REMOVE RUSTED SPOTS AND APPLY SOME GREASE. NOW I HAVE A CASE OPEN WITH MAZDA CUSTOMER SERVICE TO SEE IF THEY WILL COVER IT AS WARRANTY ITEM.

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