NHTSA Complaint #10807656 — 2010 LEXUS RX350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10807656
Vehicle	2010 LEXUS RX350
Component	STEERING
Date of Incident	November 6, 2015
Date Filed	December 1, 2015
Mileage	110,041 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOOK VEHICLE IN TO LEXUS DEALERSHIP AND WAS NOTIFIED OF "RACK & PINION" ISSUE, QUOTED $1256.00 TO FIX. AFTER TALKING TO SEVERAL PEOPLE I HAVE REALIZED HOW COMMON THIS PROBLEM HAS ALWAYS BEEN IN THESE VEHICLES AND IT HAS NOT BEEN ADDRESSED BY LEXUS EVEN AFTER SO MANY PEOPLE WITH SAME ISSUE KEEP COMING FORWARD. THE DEALERSHIP JUST SAYS ITS PART OF MAINTENANCE, THIS HAS NEVER BEEN THE CASE BEFORE IN ANY OTHER CAR I HAVE OWNED. THIS NEEDS TO BE ADDRESSED

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