NHTSA Complaint #10790482 — 2015 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10790482
Vehicle	2015 FORD F-350 SD
Component	ENGINE
Date of Incident	October 24, 2015
Date Filed	November 15, 2015
Mileage	6,865 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT TIMES WHILE DRIVING AT 50-55 MILES PER HOUR WHEN "CLEANING EXHAUST FILTER" MESSAGE COMES ON, THE ENGINE WILL SHAKE AND KNOCK VIOLENTLY. THIS HAPPENS INTERMITTENTLY AND AM UNABLE TO RECREATE THE PROBLEM AT THE DEALERSHIP. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT FEELS LIKE YOU HAVE FOUR FLAT TIRES AND IT IS VERY VIOLENT. FORD SAID THIS IS NORMAL, I KNOW IT'S NOT. WE LIVE ON VERY NARROW AND WINDING ROADS IN THE MOUNTAINS. I'M AFRAID THAT IF THIS HAPPENS ON SNOWY OR ICY ROADS CONDITIONS THE VEHICLE WILL BE VERY HAD TO CONTROL. THIS HAS HAPPENED 4 TIMES. THE DATE BELOW IS THE LAST TIME IT HAPPENED, MILEAGE WAS 6,865. THIS FIRST HAPPENED AT ABOUT 4500 MILES. SEEMS TO HAPPEN AT ABOUT 400-600 MILES.

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