NHTSA Complaint #10786546 — 2011 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10786546
Vehicle 2011 FORD MUSTANG
Component ENGINE
Date of Incident
Date Filed
Mileage 86,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

THROTTLE BODY FAILED AND HAD TO BE REPLACED THREE TIMES. PUT ME IN DANGER FOR MY LIFE AS THE CAR STOPPED RUNNING ON BUSY HIGHWAY. VEHICLE WAS IN MOTION FULL SPEED 55 MPH AND THROTTLED DOWN TO COMPLETE STOP. ENGINE RACED BUT WOULD NOT MOVE. I WANT REIMBURSEMENT FOR MY EXPENSES. THROTTLE BODY WAS REPLACED THREE TIMES FOR FAILING WITHIN A WEEK. WARRENTY EXTENSIONS HAVE BEEN ISSUED FOR THROTTLE BODY FAILS FOR SIMILAR MODELS. WE HAVE BEEN INFORMED THAT FORD HAS ISSUED AN EXTENDED WARRANTY FOR DEFECTIVE THROTTLE BODY ASSEMBLIES AND SENSORS FOR 10 YEARS OR 150,000 MILES FROM THE DATA OF ORIGINAL PURCHASE. FOR VEHICLES PAST THIS TIME LIMIT, THE WARRANTY IS REPORTED TO BE VALUD UNTIL JANUARY 31, 2015. AFFECTED OWNERS SHOULD CONTACT FORD AND MENTION CONSUMER SATISFACTION PROGRAM 13N03.

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