NHTSA Complaint #10786119 — 2007 DODGE RAM 2500

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE SERVICE TECHNICIANS MADE THE CONTACT AWARE THAT THE VEHICLE WAS LEAKING FROM THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PINION NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE YOLK NEEDED TO BE REPLACED AS WELL AS THE REAR AXLE PINION NUT. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.