NHTSA Complaint #10783651 — 2014 DODGE JOURNEY

THE VEHICLE IS UNSAFE DUE TO THE LACK OF POWER WHEN CLIMBING HILLS WITH ANYMORE THAN 3 PERSONS . IT IS A 7 PERSON VEHICLE. IT IS ALSO SLUGGISH WHEN 3 OR MORE PERSONS GETTING IN AND OUT OF TRAFFIC SITUATIONS. EXAMPLE EXCELLERATING ONTO ONRAMPS. TOOK THE VEHICLE TO THE MOUNTAINS AND THE ENGINE LITE KEPT COMING ON SAYING OIL EXTREMELY HOT , YOU WILL LOOSE POWER, AND I DID. I HAVE HADEN IT TO SAHARA DODGE, TOOK IT FOR A DRIVE TO THE SAME AREA WITH THE SERVICE SUPERVISOR AND HE SAW EXACTLY WHAT I WAS TALKING ABOUT. HE NEVER DOCUMENTED HIS FINDINGS AND LEFT THE DEALERSHIP 2 DAYS LATER CLOSING MY STAR ACCOUNT. A NEW MANAGER TONY SUPPOSEDLY TOOK IT FOR A TEST DRIVE, LIED SAYING A CHRYSLER REP. W/ THE STAR ACCOUNT WENT WITH THEM FOR THE TEST DRIVE, WHEN IN FACT HE NEVER WENT. THEY SAHARA DODGE ARE NOW CLOSING THE ACCOUNT AND REFUSE TO ADDRESS THE SAFETY ISSUES ANY LONGER.