NHTSA Complaint #10783232 — 2013 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10783232
Vehicle	2013 FORD FOCUS
Component	ENGINE
Date of Incident	October 19, 2015
Date Filed	October 19, 2015
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

SINCE I BOUGHT MY CAR NEW IN 2013, IT HAS HAD A PERSISTENT TRANSMISSION SHUDDER THAT IS DANGEROUS, AND FORD TRIES TO STICK BAND-AIDS ON THE PROBLEM WITH SOFTWARE UPDATES AND EVEN A REPLACEMENT CLUTCH -- NONE OF WHICH FIX THE PROBLEM. THIS PROBLEM CAUSES THE CAR TO SHUDDER VIOLENTLY WHEN ACCELERATING FROM A STOP OR NEARLY ANY TIME THE TRANSMISSION CHANGES GEARS. IT HAS HAPPENED SINCE I PURCHASED THE CAR. IT MAKES IT SCARY TO DRIVE WHEN THE CAR RESPONDS UNPREDICTABLY -- LURCHING FORWARD TOWARD ANOTHER CAR OR NOT ACCELERATING WHEN GETTING ON A HIGHWAY. FORD SHOULD HAVE TO RECALL ALL CARS WITH THIS FAULTY TRANSMISSION. I'VE HAD IT SERVICED UNDER WARRANTY 3 TIMES FOR THIS ISSUE AND FORD CANNOT FIX IT. THE US GOVERNMENT MUST PROTECT PEOPLE FROM COMPANIES LIKE FORD WHO PUT PROFITS AHEAD OF SAFETY.

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