NHTSA Complaint #10783165 — 2008 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10783165
Vehicle 2008 KIA SORENTO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

EVERY 6 MONTHS THE ENGINE LIGHT AND ECS OFF LIGHTS COME ON AND THE CAR LOSES POWER INTERMITTENTLY. THIS IS DANGEROUS WHEN IT HAPPENS ON THE FREEWAY. I BOUGHT THE CAR FROM CARMAX IN JULY 2014. BY NOVEMBER, IT STARTED TO HAVE THE ISSUE, IT PROGRESSED AT I CHECKED IT ON THE INTERNET AND SAW A RECALL AND BROUGHT IT IN TO CITY KIA IN ORLANDO. THE MECHANIC COULD NOT FIND AN ISSUE WHY THE ENGINE LIGHT WAS ON AND THERE WAS NO CLEAR CODE. HOWEVER, WHEN HE REPLACED THE RECALL LAMP SWITCH PART IT WENT AWAY UNTIL NOW (OCT 2015). IT IS CLEAR TO ME THAT THERE IS AN ISSUE WITH THE ELECTRICAL SYSTEM THAT CAN CAUSE THE LOSS OF POWER. THERE ARE NUMEROUS COMMENTS FROM OTHERS WITH THE SAME ISSUE AND THE SAME SYMPTOMS. I EXPECT CARMAX AND KIA UNDERSTAND THERE IS AN ISSUE. I BOUGHT THE CAR WITH 32K MILES ON IT FROM CARMAX AND IT ALREADY HAD 2 PREVIOUS OWNERS. THE AVERAGE KIA MECHANIC SEEMS INCAPABLE OF DIAGNOSING AND RESOLVING THIS ISSUE. THEY WILL JUST CHANGE OUT PARTS EVERY 6 MONTHS AND HOPEFULLY RESET THE ELECTRONICS SOMEHOW. I AM A LICENSED MECHANICAL ENGINEER AND SAFETY ENGINEER WORKING IN THE RIDE INDUSTRY FOR 30 YEARS. I BELIEVE THIS IS A SAFETY ISSUE AND I WOULD LIKE KIA TO EITHER FIX IT OR TAKE MY CAR BACK OR CARMAX TO TAKE THE CAR BACK. THE LOSS OF POWER CAN OCCUR WHEN YOU START OR WHEN YOU ARE DRIVING. THE ENGINE LIGHT AND ECS LIGHT COME ON AND ALWAYS ACCOMPANY THIS ISSUE. TYPICAL POSTS ON INTERNET JUN 30, 2014 - CHEEKTOWAGA, NY - POWER TRAIN TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SLOWLY DECELERATED TO 20 MPH. THE SERVICE ENGINE AND ESC SENSORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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