NHTSA Complaint #10779635 — 2007 MERCURY MONTEGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10779635
Vehicle	2007 MERCURY MONTEGO
Component	ELECTRICAL SYSTEM
Date of Incident	September 30, 2015
Date Filed	October 5, 2015
Mileage	66,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AN ELECTRONIC DEVICE KNOWN AS THE SMART JUNCTION BOX HAS FAILED 3 TIMES SINCE NEW.THE FIRST TWO TIMES IT WAS REPLACED UNDER THE ORIGINAL MANUFACTURER"S WARRANTY. THE WARRANTY HAS EXPIRED AND IT FAILED AGAIN. THIS PART IS VERY EXPENSIVE COSTING IN EXCESS OF $500.00 PLUS LABOR CHARGES WHICH I MUST PAY. WHEN THIS PART FAILS, THE SIGNAL LIGHTS, BRAKE STOP LIGHTS AND OTHER DEVICES DO NOT WORK WHICH ARE ESSENTIAL FOR SAFE OPERATION. VEHICLE RELIABILITY AND SECURITY ARE IN SERIOUS CONCERN.

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