NHTSA Complaint #10777963 — 2011 FORD FIESTA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10777963
Vehicle	2011 FORD FIESTA
Component	VISIBILITY/WIPER
Date of Incident	August 3, 2015
Date Filed	September 27, 2015
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE PASSENGER-SIDE SIDE MIRROR INSERT FELL OUT OF THE MIRROR HOUSING LEAVING ME WITH NO MIRROR FOR SIDE VIEWING WHILE DRIVING. THIS HAPPENED WHILE THE CAR WAS PARKED ON THE STREET OUT SIDE MY HOUSE. THERE WAS NO DAMAGE OF ANY TYPE TO THE EXTERNAL MIRROR HOUSING. I HAVE THE MIRROR INSERT. IT FELL TO THE STREET UNDAMAGED. THE PLASTIC ARTICULATING BALL THAT HOLDS THE MIRROR INSERT INSIDE THE MIRROR HOUSING WAS WHAT FAILED ON ITS OWN INSIDE THE MIRROR HOUSING, I HAVE THE FAILED MIRROR INSERT.

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