NHTSA Complaint #10761443 — 2013 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10761443
Vehicle 2013 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

DRIVING ON I80 WEST BOUND AND MY RPMS SHOT UP TO 5,000/6,000. I PROCEEDED TO TAKE MY FOOT OFF THE GAS TO LET THE TRANSMISSION CATCH, HOWEVER, WHEN I PUT MY FOOT BACK ON THE GAS MY RPMS SHOT UP AGAIN. MY TRANSMISSION HAD COMPLETELY DIED. I HAD NO ABILITY TO MOVE FORWARD. I MANAGED TO MAKE IT TO THE RIGHT HAND SHOULDER FROM THE LEFT LANE. I SHUT MY CAR OFF ONCE I REACHED THE SHOULDER TO SEE IF THAT WOULD HELP THE PROBLEM. WHEN I TRIED TO START MY CAR IT WOULD NOT TURN ON. I HAD DASHBOARD LIGHTS BUT THE CAR WOULD NOT START. MY CAR WAS STILL SAYING IT WAS IN DRIVE WHEN IT WAS IN PARK. MY CAR ENDED UP BEING TOWED TO FORD AND THEY TOLD ME I NEEDED A NEW TRANSMISSION CONTROL MODULE AND THAT THEY HAVE HAD SEVERAL FOCUSES COME IN WITH THIS PROBLEM IN THE LAST TWO TO THREE WEEKS, SO THEY ARE NOW KEEPING THIS PART STOCKED. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION GIVEN THAT I80 IS A VERY BUSY EXPRESSWAY AND MY CAR DIED WHILE I WAS DRIVING IT.

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