NHTSA Complaint #10747152 — 2014 RAM 2500

WHEN I START FROM A DEAD STOP OR WHEN PULLING OUT IN TRAFFIC AND HAVE TO LET OFF THE ACCELERATOR AND THEN IMMEDIATELY ACCELERATE AGAIN. THE ENGINE WILL STALL ALMOST TO THE POINT THAT THE TRUCK STOPS. IT HAS STALLED TO THE POINT THAT ON COMING TRAFFIC HAS HAD TO STOP OR HIT ME. I HAVE TAKEN IT TO THE DEALERSHIP, THEY KEPT IT SEVERAL DAYS. AND THEY SAID THE ENGINEERS AT CHRYSLER SAID NOTHING IS WRONG WITH IT. BUT THE SERVICE TECH RODE AROUND TOWN WITH ME WANTING TO SEE WHAT WAS GOING ON. IT DONE IT EVERY TIME, HE TOLD ME THAT HE HAD NEVER SEEN OR HEARD OF THAT. AND THAT THE STALL WAS EXTREMELY DANGEROUS AND HE COULDN'T SEE WHY THE ENGINEERS AT CHRYSLER WOULDN'T TRY TO AT LEAST COME DOWN AND TAKE A LOOK FOR THEMSELVES. HE SAID THAT THE PROBLEM WOULD GET SOMEONE HURT OR EVEN KILLED. I WENT AS FAR AS TO TALK TO A CUMMINGS SPECIALIST WITH CUMMINGS AND HE TOLD ME THE COMPUTER IN THE TRUCK WAS BAD, AND IF THEY WOULD REPLACE IT, THAT THE PROBLEM WOULD GO AWAY. I TALKED TO THE SERVICE DEPT AT THE DEALERSHIP AND TOLD THEM. THEY RELAYED THE INFO TO THEIR ENGINEERS AND THEY SAID IF I WANTED TO BUY A NEW COMPUTER FOR MY TRUCK THEY WOULD SALE ME ONE. BUT THEY COULD NOT FIND ANY REASON TO REPLACE IT AND THAT THE STALL WAS A BOGUS CLAIM AND IF I DIDN'T LIKE THE WAY MY TRUCK ACTED , THEN I NEEDED TO BUY ANOTHER ONE. REALLY PISSED ME OFF. SO I DID GO AND PICK ANOTHER TRUCK BECAUSE OF THIS. AND WHEN IT CAME DOWN TO THE FINAL PRICE, THE DEALERSHIP WAS GOING TO CHARGE ME $3000 FOR A NEW COMPUTER. THEY SAID IT WOULD NEED TO BE REPLACED. SO A TRUCK WITH LESS THAN 10K ON IT AND A FULL WARRANTY MEANS NOTHING TO THEM. SO I STILL HAVE THE TRUCK AND IT STILL HAS THE SAME STALL AND IT HAS ALMOST CAUSE ME TO GET HIT AT LEAST 5-6 TIMES A WEEK. IT HAS GOTTEN TO THE POINT THAT I ANTICIPATE IT AND CAN KEEP OUT OF TRAFFIC. MOST OF THE TIME.