NHTSA Complaint #10747014 — 2014 GRAND DESIGN REFLECTION 337RLS

WE PURCHASED A NEW GRAND DESIGN REFLECTION 5TH WHEEL IN APRIL OF 2014. WE HAVE HAD CONSIDERABLE PROBLEMS WITH IT, BUT NEVER EXPECTED TO FIND THAT THE BRAKES, GREASE SEALS, AND WHEEL BEARINGS WERE IN INSTALLED CORRECTLY. I BECAME AWARE THAT THERE WERE MANY REPORTS OF PROBLEMS WITH THE GREASE SEALS AND WHEEL BEARINGS. I WAS IN TEXAS AND WE HAD THE GREASE SEALS AND WHEEL BEARINGS SERVICED. I WAS SHOCKED TO SEE THAT ALL OF THE GREASE SEALS WERE LEAKING AND THE BEARINGS WERE NOT ADJUSTED CORRECTLY. I HAD ALL OF THE GREASE SEALS REPLACED AND THE BEARINGS PACKED CORRECTLY AND INSTALLED CORRECTLY. I AM AMAZED THAT WE HAD NOT HAD A CATASTROPHIC FAILURE IN THE 15,000 MILES THAT WE HAD TRAVELLED. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION.