NHTSA Complaint #10746486 — 2010 BMW X5

OK, SO I OWN MY 2010 BMW X5 35D AND PRETTY MUCH SINCE THE OWNERSHIP I FOUND THAT BACK UP CAMERA I HAVE IS WORKING PRETTY STRANGE: WITH WORM WEATHER OUTSIDE IT SHOWS FUZZY, STATIC, JUMPING PICTURE. THE WARMER IS OUTSIDE THE MORE FUZZIER IT IS. SO, I TOOK IT TO THE DEALER AND THEY FOUND THAT CABLE COMING FROM CAMERA TO HEAD UNIT IS GETTING BAD FROM RUBBING FROM CHASSIS! I WENT ONLINE AND FOUND TONS OF COMPLAINS LIKE THAT - IN 2-3 YEARS OLD CAR AND UP ALL OVER THE PLACE - BAD CABLE. IT TURNED OUT THAT LOCATION FOR IT IS VERY BAD AND IT ALWAYS RUB ON PART OF CHASSIS. DEFINITELY BAD DESIGN ISSUE. FURTHER MORE, TO FIX IT I WAS QUOTED $1200, NO MORE NO LESS, SOMETHING THAT IS BADLY DESIGNED SHOULD BE FIXED FOR FREE! THIS IS DEFINITELY SAFETY CONCERN AS MAIN IDEA FOR THAT CAMERA - SAFETY, BUT HAVING IT FAULTY AFTER FEW YEARS DOESN'T FOLLOW IT MAIN GOAL. PLEASE INVESTIGATE THIS AND RECALL FOR THE CABLE SHOULD BE GOOD SOLUTION.