NHTSA Complaint #10745489 — 1999 FORD WINDSTAR

THIS IS REGARDING RECALL # 10S13. IN 2010 FORD ISSUED THIS RECALL BECAUSE THERE WAS A WEAK PART ON THE REAR AXLE THAT RUSTS AWAY AND CRACKS. THERE FIX IS TO INSPECT THE WELD AND THEN REPLACE THE AXLE IF THERE IS A CRACK. IF NO CRACK IS PRESENT, THE DEALERSHIP IS TO CLEAN THE RUST OFF THE WELD. WHEN THIS RECALL CAME OUT, FORD MADE IT DIFFICULT FOR DEALERS TO REPLACE BROKEN AXLES. THEY MADE IT SO DIFFICULT FOR THE DEALERS TO GET A REPLACEMENT AXLE THAT THEY WHERE "BACKORDERED" FOR SEVERAL MONTHS. I LIVE IN AN AREA THAT HAS SOME RUST AND HAD FORD "INSPECT" MY WELD FOR EXCESSIVE RUST. THEY SAID IT WAS FINE AND SENT IT DOWN THE ROAD WHICH THEN VOIDS MY RECALL. NOW THE REAR AXLE HAS BROKEN AT THE VERY SAME WELD WHICH WAS MENTIONED IN THE RECALL. IT EVEN BROKE UNDER THE SAME CONDITIONS DESCRIBED IN THE RECALL. I CHECKED AND FOUND THAT THE ONLY THING FORD DID TO MY VEHICLE WAS TO SPRAY SOME RUST INHIBITOR ON TOP OF THE RUST THAT WAS ALREADY THERE AND SENT ME ON MY WAY. SINCE I TOOK IT IN FOR INSPECTION, THEY NOW REFUSE TO REPLACE THE DEFECTIVE PART UNDER RECALL 10S13.I'VE BEEN TOLD THAT IF I HAD NEVER TAKEN THE CAR IN FOR INSPECTION, THAT THEY WOULD NOW HAVE TO REPLACE THE PART. THE PROOF I HAVE IS THIS. THE RECALL DIDN'T COME OUT UNTIL 11 YEARS AFTER THE CARS WHERE SOLD, WHICH PROVES IT TAKES A WHILE FOR THIS PART TO BREAK. LOOK AT YOUR COMPLAINTS. THE ONES THAT FAILED IN 08-11 WHERE IN THE FAR NORTHERN STATES. FORD HAD TO REPLACE MOST OF THESE IN 2011. FORD DIDN'T REPLACE MANY IN SOUTHERN ILLINOIS, SOUTHERN IOWA, ETC UNTIL A FEW YEARS LATER (2012-15). THE PROBLEM IS THAT THESE ARE STARTING TO BREAK IN THE MID-WESTERN STATES AND FORD IS REFUSING TO REPAIR THEM SINCE THEY ALREADY "INSPECTED" THE WELD AND FOUND IT WASN'T CRACKED WHEN THE RECALL FIRST CAME OUT. EVERYONE KNOWS THAT COVERING RUST WONT STOP IT FROM CONTINUING TO RUST. FORD NEEDS TO EXPAND THIS RECALL.