NHTSA Complaint #10744071 — 2006 CHRYSLER PACIFICA

UPDATE ON EARLIER REPORT. HAD AN INDEPENDENT SEVICE STATION CHECK CONDITION OF RUSTING ENGINE CRADLE ON 7/21/15. MECHANIC REPORTED THAT THE ROT DAMAGE IS A SAFETY ISSUE, CAR SHOULD NOT BE DRIVEN. REAR ENGINE CRADLE CROSS MEMBER RUSTING OUT OVER THE YEARS DRIVEN, UNKNOWN TO ME. ALSO BROUGHT CAR TO CHRYSLER SEVICE STATION FOR THEIR MECHANIC'S INSPECTION ON 7/ 27/15. REPORTED THAT THE CRADLE WAS VERY RUSTY. LARGE RUSTED OUT HOLES IN THE STUCTURE ARE VERY EASY TO SEE. I WAS TOLD THE CAR WAS O.K. TO DRIVE TODAY AND THAT THE ENGINE COULD FALL THROUGH AT ANY TIME LATER. NOT A SAFETY ISSUE ? WAS ALSO TOLD I COULD KEEP COMMING BACK REPETEDLY AT 52$ A POP TO HAVE THEM CHECK ON THE PROGRESSION OF THE ROT. QUOTED $2800 FOR REPAIR, CAR NOT WORTH THE COST, NOR CAN I AFFORD THE COST. I WAS RUSHED OUT OF THE SEVICE AREA AFTER BEING HANDED THE BILL. NO TALK ABOUT HOW THE CRADLE WAS MANUFACTURED POORLY, ONLY THAT I COULD SPRAY SOME TYPE OF RUST INHIBITOR ON THE EFFECTED AREAS. CHRYSLER HAS HAD MY THREE YOUNG CHILDREN AND WIFE SITTING IN A CAR THAT COULD HAVE CAUSED THEM SERIOUS INJURY OR DEATH. I HAVE SINCE FOUND OUT THAT CHRYSLER KNOWS ABOUT THE FAULTY PRODUCT AND CONTINUED TO PRODUCE MORE. I DEPENDED ON THIS CAR EVERYDAY , I WAS HAPPY WITH IT UNTILL NOW. I WAS HAPPY WITH CHRYSLER INTILL NOW, THEY NEED TO STEP-UP AND FIX WHAT THEY KNOW WAS NOT SAFE TO START WITH. MY CAR NOW SITS IN THE DRIVEWAY UNTILL I CAN TAKE FURTHER ACTION.