NHTSA Complaint #10743794 — 2004 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10743794
Vehicle	2004 DODGE RAM 3500
Component	STEERING
Date of Incident	June 5, 2009
Date Filed	July 27, 2015
Mileage	93,819 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TRUCK WAS PURCHASED JUNE 2,2009. STARTED HAVING INJECTOR/LIFT PUMP PROBLEMS. SCHEDULED APPT FOR DIAGNOSTIC FOR 6/5/2009. DID NOT FIX THAT PROBLEM AND THE TRUCK WAS STILL IN WARRANTY. PERFORMED RECALL H46 FOR TIE ROD END AND THEN THE PROBLEMS BEGAN. DEMON SHAKE PERIODICALLY AT 50+ MPH . WAS TOLD NOTHING COULD BE DONE ABOUT IT. BROUGHT TRUCK BACK IN FOR INJECTOR/ LIFT PUMP PROBLEM AGAIN, NOW THE TRUCK WAS OUT OF WARRANTY AND SURPRISINGLY NEEDED THOUSANDS OF DOLLARS IN REPAIR. WE HAD TO FOOT THE BILL. DEMON SHAKE CONTINUES GETTING WORSE TO THIS DAY. HAS BEEN LOOKED AT AGAIN AND WAS TOLD THERE IS NO FIX. FORTUNATELY , NO ONE HAS YET BEEN HURT. YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. TODAY, I SEE A BUY BACK AND MY TRUCK IS NOT ON IT... I HAVE HAD THE SAME PROBLEM SINCE PURCHASE. WHY SHOULD MY SAFETY NOT BE AS IMPORTANT AS A NEWER TRUCK OWNER?

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