NHTSA Complaint #10730254 — 2015 DODGE JOURNEY

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND ANY ERROR CODES IN THEIR COMPUTER WHEN RUNNING DIAGNOSTICS AND "CAN'T REPRODUCE THE STALL". THEY ARE KEEPING IT FOR A FEW MORE DAYS TO "PUT MORE MILES ON IT TO SEE IF THEY CAN REPRODUCE IT" AND ALSO HAVE A CALL INTO THEIR CORPORATE ENGINEERS AND ARE WAITING TO HEAR BACK FROM THEM. I TOLD THE SERVICE MANAGER AT THE DEALERSHIP THAT THIS WAS A KNOWN ISSUE WITH THE T.I.P.M. (TOTAL INTEGRATED PROGRAM MODULE) ON OLDER MODELS AND IN FACT 2 WERE REPORTED AT HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2014/ FOR 2014 MODELS. HE CLAIMED THAT THIS DEFECT IS ON OLDER MODELS 'ONLY' AND WASN'T THE PROBLEM. ALTHOUGH THEY ARE MAKING SOME UPDATES TO THE CAR'S COMPUTER SYSTEM WITHOUT KNOWING IF THIS WILL FIX IT, HE SAID IF THEY CAN'T DIAGNOSE OR REPRODUCE THE ISSUE, THEY WILL RETURN IT TO ME AND BASICALLY JUST HOPE IT DOESN'T HAPPEN AGAIN. ONE WEBSITE THAT REPORTED THIS EXACT ISSUE ON OLDER MODEL DODGES (VARIOUS MAKES/MODELS) IS: HTTP://WWW.CHRYSLERPROBLEMS.COM/PROBLEMS/200-ENGINE-DIES-WHILE-DRIVING.SHTML . THE REPORT SHOWS MY EXACT SITUATION! ENGINE DIES WHEN DECELERATING, NO WARNING INDICATORS, ONCE KEY IS TURNED TO OFF, IT RESTARTS, DIAGNOSTICS AT THE DEALERSHIP SHOWED NO COMPUTER CODES INDICATING FAILURE. I'M TERRIFIED THAT IT WILL HAPPEN AGAIN ONLY PERHAPS IN A MUCH MORE DANGEROUS SETTING.