NHTSA Complaint #10730109 — 2012 VOLKSWAGEN CC

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10730109
Vehicle	2012 VOLKSWAGEN CC
Component	AIR BAGS
Date of Incident	June 17, 2015
Date Filed	June 24, 2015
Mileage	10,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ERROR AIR BAG ERROR WAS THE ERROR THAT APPEARS ON MY DISPLAY WHEN I TURN ON CAR. HORN & ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. THIS IS ON THE VW CC YEAR IS 2012. I AM TOLD BY SERVICE DEPARTMENT IT IS DUE TO A FAILURE OF THE CLOCKSPRING HENCE I MUST REPLACE THE CLOCKSPRING WITH CONTROL UNIT AND PART ONLY IS ALMOST 450 DOLLARS, AND LABOR IS ADDITIONAL.

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