NHTSA Complaint #10730098 — 2012 VOLKSWAGEN CC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10730098
Vehicle	2012 VOLKSWAGEN CC
Component	STEERING
Date of Incident	June 12, 2015
Date Filed	June 24, 2015
Mileage	31,003 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TURNING THE STEERING WHEEL AT LOW SPEED AS I WAS EXITING A PARKING LOT AND HEARD A METALLIC SOUND AND STEERING GOT VERY TIGHT, SEVERAL WARNING LEDS PRESENTED ON THE DASH DISPLAY INDICATING AIR BAG FAILURES. ALL FEATURES INCORPORATED WITH THE STEERING WHEEL WERE INOPERABLE INCLUDING THE HORN. TOOK VEHICLE TO VW DEALER, SERVICE TECH CODES INDICATED THE SCCM MODULE/CLOCK SPRING HAS FAILED AND NEEDS TO BE REPLACED ASAP AT A COST OF ~ $ 800.00

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