NHTSA Complaint #10721784 — 2015 FOREST RIVER SHASTA

TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLIGHT. THE CONTACT OBSERVED THAT THE SUSPENSION OF THE VEHICLE WAS LOW. AS A RESULT, THE VEHICLE WAS LESS THAN ONE INCH FROM BOTH OF THE SIDE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REACHED OUT TO THE FOR MANUFACTURER FOR GUIDANCE. THE MANUFACTURER STATED THAT THE SOLUTION FOR THIS FAILURE WAS TO PLACE BANANA SHAPED SHACKLES TO ADD CLEARANCE SPACE FROM THE TIRES AND WHEEL WELL. THE VEHICLE WAS REPAIRED; HOWEVER, THE REMEDY PROPOSED BY THE MANUFACTURER DID NOT SUFFICE TO DETER THE ISSUE. AFTER THE CONTACT RECEIVED THE VEHICLE BACK, SHE TEST DROVE IT FOR FOUR HOURS AND NOTICED THAT THE TIRES STILL SCRAPED ALONG THE WHEEL WELLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT ALSO NOTED THAT THE CAMPER WAS ONLY EQUIPPED WITH ONE AXLE AND THE MANUFACTURER FACTORY EQUIPPED PASSENGER TIRES ON THE VEHICLE AND NOT THE STANDARD TRAILER TIRES. THE CONTACT ALSO NOTED THAT THE LEAF SPRING WAS FLAT AND ALREADY SHOWED SIGNS OF CORROSION. THE FAILURE MILEAGE WAS 300.