NHTSA Complaint #10714238 — 2011 CHRYSLER 200

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10714238
Vehicle 2011 CHRYSLER 200
Component SUSPENSION
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

I JUST BOUGHT A USED 2011 CHRYSLER 200 AND WITHIN A WEEKS TIME NOTICED THE REAR OF THE VEHICLE WAS ALL OVER THE ROAD EVERY TIME I HIT A BUMP. IT DOESN'T MATTER IF ITS A SMALL OR LARGE BUMP EITHER. AT FIRST I WAS NOT SURE WHAT WAS WRONG AND I ALMOST TOOK IT BACK TO THE DEALER I BOUGHT IT FROM. I CLIMBED UNDER THE CAR AND REALIZED ON THE REAR PASSENGER RIGHT THERE WAS A LITTLE FLUID LEAKING FROM THE STRUT ITSELF SO I KNOW THAT NEEDS TO BE REPLACED. I SLID OVER AND LOOKED AT THE DRIVERS SIDE REAR WHICH HAD NO FLUID LEAKAGE. AFTER OWNING THE CAR A MONTH NOW, IM REALIZING THAT BOTH SIDES ARE DOING IT AND ONLY THE ONE STRUT APPEARS TO BE LEAKING. THE CAR IS TO THE POINT OF BEING UNSAFE TO DRIVE BECAUSE OF THIS ISSUE. I'VE HAD CARS THAT NEEDED STRUTS REPLACED BEFORE AND NEVER HAVE I FELT LIKE THE CAR WAS UNSAFE TO DRIVE. AFTER DOING A LITTLE RESEARCH, I FIND THAT THIS IS A KNOWN ISSUE FOR THIS CAR AND CHRYSLER IS AWARE OF IT. SO WHY HAS THIS ISSUE NOT BEEN TAKEN CARE OF IF ITS A KNOWN ISSUE. I HAVE CHILDREN THAT RIDE IN THE BACK SEAT AND I DON'T EVEN FEEL SAFE DRIVING THEM IN THE CAR. I NEED TO GET IT FIXED BUT ITS TOUGH TO DO WHEN YOU JUST BOUGHT THE VEHICLE AND ARE IN NEED OF GETTING YOUR PLATES FOR THE CAR($1700). AND TO FIX THIS ISSUE I HAVE BEEN TOLD THAT IT WILL RUN ME $600 AND THAT DOESN'T EVEN INCLUDE CERTAIN PARTS IF THEY ARE HORRIBLY BAD AS WELL. LIKE I SAID, THIS IS MORE THAN JUST A STRUT ISSUE BUT WHEN I DO GET IT FIXED I WILL REPORT MY COMPLETE FINDINGS OF EVERYTHING THAT NEEDS TO BE REPLACED IN THE SUSPENSION. *TR

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