NHTSA Complaint #10713767 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10713767
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE TRAVELING 50 MPH, THE CONTACT ATTEMPTED TO PASS ANOTHER VEHICLE. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE ENGINE MISFIRED AND THE VEHICLE COULD NOT ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED BEFORE THE VEHICLE SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT IT WAS A MAINTENANCE ISSUE THAT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. THE DEALER STATED THAT THE PLUGS NEEDED TO BE CLEANED AND REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHILE IT WAS STILL UNDER WARRANTY, BUT THE DEALER ONLY CLEARED THE CODES AND DID NOT REPAIR THE VEHICLE. WHILE IN REVERSE, THE SERVICE ADVANCE TRACK LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE TURN SIGNALS STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. A MECHANIC TOLD THE CONTACT THAT THE FAILURE WAS CAUSED BY A FAULTY STEERING NUT IN THE STEERING COLUMN. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 32,000.

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