NHTSA Complaint #10713736 — 2011 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10713736
Vehicle 2011 FORD EXPLORER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 67,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I AM NOT CERTAIN WHERE TO FULLY POST THIS OR WHAT CAN HAPPEN FOR THIS CAR. I GAVE THIS CAR BACK TO WESTLIE FORD IN CAMAS, WA. IT WAS CONFIRMED BY A DOCTOR THAT 3 PEOPLE GOT SULFUR POISONING FROM THIS CAR. I SAW THIS CAR INSTANTLY BACK ON FORDS LOT EVEN THOUGH I HAD ADVISED THEM IT GAVE ME SULFUR POISON. WHEN MY FRIEND EMAILED INQUIRING ABOUT THE CAR THEY ADVISED THAT THE CAR HAD NOT BEEN CHECKED BUT WAS A KEEPER. THEY CAR WAS A LEMON FROM THE START AND EVEN THOUGH I HAD THE CAR FOR 7 MONTHS IT HAD BEEN IN THE SHOP FOR ABOUT 2 MONTHS OF THAT TIME PERIOD FOR DIFFERENT REPAIRS. WE ALSO INQUIRED ABOUT THAT WITH EVERYTHING ON THE CAR FAX REPORT. THEY CAME BACK THAT IT WAS JUST BASIC MAINTENANCE. 7 ISSUES IN 7 MONTHS WAS NOT BASIC FIXES. THE OTHER MAJOR THING BESIDE SULFUR POISON WAS THE CAR WAS LEAKING AND HAD MILDEW ISSUES BEFORE I FOUND THE LEAK. I AM JUST WORRIED ABOUT THE NEXT FAMILY THAT GETS IN THIS CAR. IF IT HASN'T BEEN PROPERLY FIXED THE NEXT PERSON CAN HAVE THE SAME ISSUES AS MY FAMILY. *TR

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