NHTSA Complaint #10713338 — 2009 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10713338
Vehicle	2009 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	May 1, 2014
Date Filed	April 28, 2015
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE DOOR HANDLES AND DOOR LOCKS ON THE DRIVERS DOOR AS WELL AS THE FRONT PASSENGER DOOR ARE MADE FROM SOME TYPE OF PLASTIC AND BOTH OF THEM BROKE FROM NORMAL USAGE. THE DRIVERS DOOR IS NOT ABLE TO BE LOCKED FROM THE OUTSIDE NOR IS THE DOOR ABLE TO BE OPENED FROM THE INSIDE USING THE HANDLE, THUS CAUSING A SAFETY ISSUE. THE PASSENGER DOOR LOCKS ARE INOPERABLE AS WELL. I CONTACTED A LOCAL FORD DEALER WHO TOLD ME THIS ISSUE IS COMMON WITH THIS PARTICULAR MODEL AND THAT THE HANDLES WERE MADE OF POOR QUALITY. I WOULD LIKE FORD TO RECOGNIZE THIS PROBLEM AND ISSUE A RECALL TO THOSE AFFECTED BY THIS AND OFFER TO FIX THIS ISSUE. *TR

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