NHTSA Complaint #10712812 — 2007 JEEP COMMANDER

I AM 74 YEARS OF AGE AND AT THE TIME OF MY HUSBAND'S DEATH FOUR YEARS AGO PURCHASED A 2007 CHRYSLER JEEP COMMANDER WHICH NOW HAS 53,815 MILES. I BEGAN EXPERIENCING PROBLEMS WITH UNEXPECTED COMPLETE LOSS OF POWER ON BOTH INTERSTATE HIGHWAYS AND RESIDENTIAL STREETS OVER THE LAST YEAR. THESE OCCURRENCES HAVE INCREASED IN FREQUENCY AT VARYING TIMES WHEN DRIVING WITHIN THE LAST SIX MONTHS, AND MOST TERRIFYING ON THE INTERSTATE WHERE I WAS FACED WITH THE REALIZATION OF DECELERATION AND CUTOFF AT THE SPEED LIMIT OF 55 MPH. I RECEIVED A SAFETY RECALL NOTICE (P41/NHTSA14V-38), ROUND OR ABOUT APRIL 2, 2015 FROM CHRYSLER GROUP LLC INFORMING ME OF THE VEHICULAR PROBLEMS DESCRIBED I AM EXPERIENCING, CHRYSLER GROUP'S RECALL NOTICE MAKES A CLEAR AND SPECIFIC REPRESENTATION THAT REPAIRS WOULD PERFORMED TO CORRECT THE VEHICLE'S DEFECTS FREE OF CHARGE WHEN IT IS RETURNED TO THE DEALERSHIP. ACCORDINGLY, SOUTHFIELD CHRYSLER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO DIAGNOSE THE PROBLEM AND ORDERED PARTS ON OR ABOUT APRIL 6, 2015. I HAVE BEEN WAITING FOR THE PART(S) FOR NEARLY THREE WEEKS. ON APRIL 24, 2015 I AGAIN CONTACTED SOUTHFIELD CHRYSLER AFTER THE VEHICLE HESITATED TO ACCELERATE AND WAS INFORMED THE MANUFACTURER: "CHRYSLER EITHER WILL NOT, OR HAS NOT, SENT THE PARTS NEED TO FIX THE PROBLEM," CONTRARY TO THE LANGUAGE OF THE NOTICE. SOUTHFIELD CHRYSLER WILL NOT PERFORM REPAIRS WITHOUT PAYMENT FOR THE PARTS. SOUTHFIELD CHRYSLER HAS TAKEN THE POSITION: "IF I PAY FOR REPAIRS THE MANUFACTURER WILL REIMBURSE ME," WHICH CONTINUES TO LEAVE ME SUBJECTED TO INJURE AND/OR DEATH. I DO NOT HAVE THE AVAILABLE FUNDS TO PAY FOR REPAIRS, RELATIVE TO LIVING ON A FIXED INCOME AND SPECIFIC AND VERY LIMITED BUDGET. IT IS CLEAR TO ME THAT THE MANUFACTURE AND DEALERSHIP WILL NOT PERFORM RESPONSIBLY TO ADDRESS A SERIOUS LIFE AND DEATH THAT THEY ARE CLEARLY AWARE EXIST. A COMPLAINT IS PROPER. *TR