NHTSA Complaint #10712740 — 2002 NISSAN PATHFINDER

TL* THE CONTACT OWNS A 2002 NISSAN PATHFINDER. THE CONTACT STATED THAT THE STEERING WHEEL LOCKING MECHANISM FAILED TO UNLOCK AND THE CONTACT CONSTANTLY HAD TO MANEUVER AND ADJUST THE STEERING WHEEL TO INSERT THE KEY. THE CONTACT WAS ABLE TO INSERT THE KEY AFTER NUMEROUS ATTEMPTS. THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCED THE FAILURE OF THE ENGINE NOT CRANKING UPON TURNING THE KEY OVER INTO THE START POSITION. THE CONTACT ALSO EXPERIENCED SUSPENSION FAILURE IN WHICH THE VEHICLE WAS SWAYING BACK AND FORTH WITH NO WARNING AT ANY RATE OF SPEED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V244000 (STEERING, SUSPENSION). THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER SEVERAL TIMES AND THE VEHICLE HAD SEVERAL REPAIRS PERFORMED. HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 6/11/15*CN UPDATED 7/16/2015 *JS