NHTSA Complaint #10705986 — 2007 GMC ACADIA POWER TRAIN

Complaint Details

ODI Number	10705986
Vehicle	2007 GMC ACADIA
Component	POWER TRAIN
Date of Incident	September 16, 2014
Date Filed	April 15, 2015
Mileage	123,228 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I BOUGHT A NEW GMC ACADIA IN 2007. JANUARY 8, 2008 GMC DID A SOFTWARE UPGRADE TO MY TRANSMISSION. AT THAT POINT MY MILEAGE DROPPED ABOUT 6 MILES PER GALLON AND DID NOT SHIFT AS NICE AS ORIGINAL. IN LATE SUMMER OF 2014 I NOTICE THAT MY TRANSMISSION WAS NOT RIGHT. ON SEPTEMBER 16, 2014 I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3,999 AT ONLY 123,228 MILES. THIS CAR WAS BUILT AND ADVERTISED TO PULL BOATS AND CAMPERS. I HAVE NOT PULLED ANYTHING EVER WITH THE CAR. IN MARCH OF 2015 I RECEIVED A LETTER FROM GMC THAT THEY WOULD REIMBURSE 2007 GMC ACADIA OWNERS IF THEY HAVE HAD PROBLEMS WITH THE TRANSMISSION. THE CAR MUST BE UNDER 10 YEARS OLD AND UNDER 120,000 MILES. MY CAR WAS UNDER 10 YEARS OLD, BUT OVER ON MILEAGE BY 3,228 MILES. GMC WOULD NOT COVER ANY OF IT. IT IS PRETTY POOR WHEN A CAR COMPANY CAN NOT BUILD A $40,000 CAR WITH A TRANSMISSION THAT WOULD LAST. *TR

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