NHTSA Complaint #10704291 — 2007 NISSAN MAXIMA

WHEN I BROUGHT MY CAR TO THE MECHANIC TO FIX THE BRAKES, HE DID NOTICE THAT THE FLOOR PANEL HAD A HUGE HOLE DUE RUST. THIS WAS IN THE DRIVER AND PASSENGER'S SIDE. HIS COMMENT WAS: "THE AMOUNT OF RUST ON THE FLOOR PANEL IS SUCH THAT IT COULD HAVE AN IMPACT IN THE SAFETY OF THE VEHICLE. THIS IS A SAFETY ISSUE DUE THE FACT THAT THE RUST HAS COMPROMISED THE STRUCTURE OF THE VEHICLE." THE MECHANIC AND MYSELF CAME TO THE CONCLUSION THAT THE RUST IS BECAUSE OF THE POOR QUALITY OF THE METAL PART ON THE METAL PANEL. A 7 YEAR OLD CAR SHOULDN'T HAVE THIS KIND OF PROBLEM. I DROVE A NISSAN MAXIMA ALL THE WAY TO 250,000 MILES AND THE FLOOR PANEL DIDN'T SHOW ANY SIGN OF RUST. WHAT IS THE PROPER STEPS I MUST TAKE SO TO REQUEST FROM NISSAN MAXIMA TO COVER THE REPAIR? SHOULD THIS CAR'S CONDITION HAVE A RECALL MANDATE FROM THE NHTSA? YOUR HELP WITH THIS MATTER WILL BE APPRECIATED. *TR