NHTSA Complaint #10703233 — 2013 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10703233
Vehicle	2013 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	April 1, 2015
Date Filed	April 1, 2015
Mileage	30,500 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I TURNED ON MY CAR, PUT IT ON DRIVE WHEN I TRIED TO PRESS THE GAS AND TURN THE WHEEL TO GET OUT OF THE PARKING LOT THE STEERING WHEEL LOCKED SO HARD I COULD NOT TURN IT. I PRESSED ON THE BRAKES BUT THE BRAKES WERE NOT FUNCTIONING AT ALL AS I WAS PRESSING ON THE BRAKE PAD THE CHECK ENGINE LIGHT CAME ON AND SO DID THE BRAKE LIGHT ON THE DASH BOARD, ON THE BIG SCREEN WHERE IT SHOWS MY INFO AND OTHER FANCY GADGETS SHOWED "BRAKE MALFUNCTION PARK CAR IN SAFE ZONE" AS THE CAR DROVE FORWARD BY ITSELF AND THE BRAKES WERE NOT WORKING THE CAR HIT AN EMPTY PARKING SPACE TO COME TO A COMPLETE STOP. I WAS AT A SCHOOL PARKING LOT WITH KIDS EVERYWHERE AROUND ME! *TR

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