NHTSA Complaint #10702868 — 2012 NISSAN FRONTIER

SHIFTER FOR THE TRANSMISSION WOULD NOT GO INTO DRIVE STANDING THE DRIVER AND VEHICLE. SHIFTER ASSEMBLY IS DEFECTIVE AND VEHICLE IS SITTING AT NISSAN DEALERSHIP WAITING FOR REPAIR. NISSAN IS REFUSING TO COVER THE COST OF REPLACEMENT OUT OF WARRANTY. THIS IS THE 8TH 2012 NISSAN FRONTIER SHIFTER FAILURE SO FAR OUT OF THE 66 2012 NISSAN FRONTIERS WE HAVE IN OUR NJ FLEET. NO TSB OR RECALL HAS BEEN ISSUED FOR THIS HIGH FREQUENCY ISSUE, AND NISSAN IS REFUSING COVER THE COST OF THE DEFECTIVE SHIFTER REPAIRS FOR BEING 3000 MILES OUT OF THE 36K BUMPER TO BUMPER WARRANTY. NISSAN CONSUMER AFFAIRS WAS CONTACTED ABOUT THE REFUSAL TO COVER THE COST OF THE REPAIR; CASE #18171024. NISSAN C.A. TOOK 3 WEEKS TO RESPOND WITH A DENIAL. THE VEHICLE HAS BEEN OUT OF SERVICE FOR OVER 3 WEEKS AND COUNTING AND THE REPAIR COST IS $595. CUSTOMERS SHOULD NOT BE FORCED TO PAY THE COSTS TO REPAIR, ESPECIALLY DEALERSHIP RATES AND PART PRICES BECAUSE THE PARTS ARE DEALER ONLY ITEMS, HIGH FREQUENCY FAILURES CAUSED BY KNOWN DEFECTS.